1 What is Responsible Gaming?
Responsible Gaming It means enjoying betting or gaming as one form of entertainment — not letting it take over your life. HBDDAt hbdd, we want you to have fun within safe limits.
When done responsibly, online betting can be a great form of entertainment. But when it becomes a habit or starts causing financial and emotional stress, it's time to seek help. HBDD's Responsible Gaming programme does exactly that — it keeps you informed and in control.
Our principle is simple: betting should be fun, never a burden. Your financial wellbeing and mental health matter to us more than any profit.
Please note: Betting is not a guaranteed way to win. Only wager what you can afford to lose without affecting your everyday life.
2 Signs of Problem Betting
Sometimes we don't realise that betting is getting out of our control. Check yourself against the following signs:
- You're placing more bets to chase your losses.
- You're lying to family or friends about betting or hiding money spent on it.
- You are betting instead of covering bills, food, or other essential expenses.
- You feel restless or irritable when you're not betting.
- You're spending more time betting at the expense of work, studies, or family.
- You've tried to stop betting but haven't been able to.
- Betting with borrowed money or by dipping into your savings.
If any of the signs above apply to you, don't ignore them. It's not a sign of weakness — it's the first step toward awareness. HBDD's support team is here for you.
3 Self-Assessment Quiz
The questions below will help you assess your betting habits. Answer them honestly:
4 HBDD's Protection Tools
HBDD The platform offers several effective responsible gaming tools. They are easy to use and can be activated at any time from your account settings.
Deposit Limit
Set a maximum deposit limit on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately, while increasing it requires a 24-hour waiting period.
Loss Limit
Set the maximum amount you're comfortable losing within a given period. Once that limit is reached, betting will be automatically paused.
Session Time Limit
Set a maximum session length for continuous play. Once the time is up, the system will prompt you to take a break.
Cooling-Off Period
Temporarily suspend your account for a break lasting anywhere from 72 hours to 30 days. During this period, no betting or deposits will be permitted.
Self-Exclusion
You can exclude yourself from the platform for 6 months, 1 year, or permanently. Any attempt to open a new account during this period will also be blocked.
5 How to Set Limits
Using HBDD's responsible gaming tools is straightforward. Just follow the steps below:
1
Log in to your account
Log in to your HBDD account and click on the profile icon.
2
Go to the "Responsible Gaming" section
From the Settings menu, look for the "Responsible Gaming" section.
3
Choose the tool that works for you
Deposit limit, session limit, loss limit, or Cooling-Off — pick whichever suits your needs.
4
Set an amount or time period
Enter the limit or duration that works for you and confirm.
5
Takes effect immediately
Limits take effect immediately after being set. You'll receive a confirmation email shortly after.
If you run into any issues, go directly to the Help Center Get in touch. Our team will help you set the right limits.
6 The Role of Family & Friends
Problem betting doesn't only affect the individual — it impacts the whole family. If you believe someone close to you is betting excessively:
- Speak calmly and without judgment, and express your concerns openly.
- Encourage them to seek help — it's a sign of strength, not weakness.
- Avoid providing financial support if there's a risk the money will be used for betting.
- Family members can also contact the HBDD support team on behalf of a loved one.
Remember, problem betting is a behavioral issue — and with the right support, it can be overcome.
7 Minor Protection
HBDD Strictly prohibited for anyone under 18. We enforce age verification rigorously.
- At the time of registration: A national ID card or birth certificate is required for age verification.
- KYC Process: Re-verification of identity may be requested at any time if there is any doubt.
- Family computer/phone: If there are children at home, use a password on your personal device.
- If in doubt: If you suspect a minor is using an account, let us know immediately.
Any report involving a minor will result in the immediate suspension of that account, followed by a full investigation.
8 Where to Get Help
If you think there may be a problem, don't wait — help is available. There are several ways to get support, both through HBDD and externally:
- HBDD Live Chat: Confidential support is available on the platform 24/7.
- Email: support@hbdd.ws — write to us with details of your concern.
- Help Center: help-center You'll find responsible gaming information on this page.
- Family & trusted friends: Telling someone close to you is the first and most important step.
Asking for help takes courage. The HBDD team is here to support you with complete confidentiality. You don't have to face this alone.