How the withdrawal process works
Many people worry that withdrawing winnings is a hassle. At HBDD, it's actually straightforward. You only need to complete identity verification (KYC) once before your first withdrawal — after that, you're all set.
KYC requires a photo of your National ID or passport. Verification is usually completed within 24 hours. Once approved, all future withdrawals are processed automatically.
The minimum withdrawal amount is ৳300. Payments to bKash and Nagad typically arrive within 30 minutes to 2 hours. Bank transfers may take 1–3 business days.
How to use bonuses
A lot of players are confused about how HBDD's bonus system works, but it's actually straightforward. Bonuses cannot be withdrawn directly — you must place bets a certain number of times first. This is called the wagering requirement.
For example: if a ৳1,000 bonus has a 10x wagering requirement, you'll need to place ৳10,000 in bets before the bonus becomes withdrawable. Bonus terms and conditions are always clearly listed on the promotions page.
Cashback bonuses generally have low or no wagering requirements. Every Monday, you receive 10% cashback on the previous week's losses, credited directly to your account.
What to do if you've forgotten your password
On the login page, click the "Forgot Password" link. Enter your registered mobile number and you'll receive an OTP. Use it to set a new password. The entire process takes under 2 minutes.
For security, your password should be at least 8 characters long and include a number and a special character. Avoid reusing the same password elsewhere. HBDD support staff will never ask for your password.
