HBDD Terms and Conditions
Full & Transparent Information

1 General Terms & Applicability

These Terms HBDD Applies to the website (hbdd.ws), mobile application, and all associated services. HBDD You are required to read these Terms and Conditions in full before using the platform.

In these Terms, "user", "you" or "your" refers to any individual using the platform. "We", "us" or "HBDD" refers to the company operating the platform.

HBDD reserves the right to modify or update these terms at any time. Changes take effect as soon as they are published on the platform. Users are advised to review the terms regularly.

• These terms are drawn up in accordance with international gaming laws and regulatory frameworks.
• This Bangla version is the official and legally binding text.
• In the event of any dispute, the English version shall prevail.
• The platform is strictly off-limits to minors (under 18 years of age).

2 Account Registration & Eligibility

HBDDTo open an account with , you must meet the following eligibility criteria:

• You must be at least 18 years old.
• You are required to provide accurate and complete personal information.
• Each individual may register only one account.
• You must be a resident of a country or region where online betting is legally permitted.

All information provided at registration must be truthful and accurate. If an account is created using false information, HBDD reserves the right to close that account at any time and forfeit any funds held within it.

For account verification HBDD A national ID card, passport, or other government-issued document may be requested at any time. Withdrawals may be restricted until KYC (Know Your Customer) verification is complete.

3 Betting Rules & Conditions

HBDDPlease read and understand the following rules before placing any bets on . Once a bet is confirmed, it generally cannot be changed or cancelled.

• The minimum bet amount is ৳10, and the maximum bet limit is set individually for each event.
• In the event of odds changes, the odds applicable at the time the bet is confirmed will apply.
• Bets placed at incorrect odds due to a technical error HBDD reserves the right to cancel.
• Odds may change during live betting due to network latency.
• Bets will be refunded if a match is postponed or cancelled.

HBDD reserves the right to accept or decline any bet, particularly when unusual betting patterns or suspicious activity are detected.

4 Deposit, Withdrawal & Transaction Policy

HBDDsupports transactions via bKash, Nagad, Rocket, and other approved payment methods. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum Deposit: ৳100
• Maximum Daily Deposit: ৳5,00,000
• Minimum Withdrawal: ৳500
• Withdrawal Processing Time: 5–30 minutes (typically)
• Deposit Fee: Zero (HBDD charges no deposit fees)
• Withdrawal Fee: Not applicable, though the payment provider's own fees may apply.

Withdrawals must be made to the same name and mobile number used during account registration. Withdrawals to third-party accounts are not permitted.

If you have an active bonus, all applicable wagering requirements must be met before making a withdrawal. Attempting to withdraw with incomplete wagering may result in the bonus being forfeited.

5 Bonuses & Promotional Offers

HBDDbonuses and promotions are offered subject to specific terms. Reading the individual terms of each offer in full before claiming a bonus is mandatory.

Welcome Bonus: New users may receive a bonus on their first deposit. To withdraw this bonus, the specified wagering requirements (typically 5–10x) must be fulfilled.

• Each bonus can only be claimed once. Using multiple accounts or proxies to claim bonuses is strictly prohibited.
• Cashback bonuses are generally available for direct withdrawal.
• Free bet winnings are generally paid out excluding the stake.
• Bonuses must be used within the specified timeframe or they will expire.
• HBDD reserves the right to modify, cancel, or withdraw any bonus offer at any time.

If bonus abuse is detected (e.g. arbitrage, exploiting system loopholes, or using multiple accounts) HBDD may void bonuses and associated winnings and suspend the account.

6 Prohibited Activities

Any of the following activities HBDDis strictly prohibited and may result in immediate account closure and forfeiture of funds:

1. Multiple Accounts: Opening multiple accounts under the same identity is strictly prohibited.
2. Money Laundering: Using the platform for money laundering is a criminal offence.
3. Match Fixing: Participating in or facilitating the manipulation of any match or game outcome.
4. Hacking or Cyber Attacks: Any attempt to breach the platform's security systems.
5. Use of Bots: Using automated software to place bets.
6. Fraudulent Information: Opening or operating an account under a false identity.
7. Using Another Person's Account: Using anyone else's account other than your own.

HBDDreserves the right to share information with the relevant authorities if there is evidence of suspicious activity.

7 Privacy & Data Protection

HBDD User privacy is our highest priority. Our full Privacy Policy is published separately.

The information you provide is used solely for account management, transaction processing, fraud prevention, and compliance with legal obligations.

• Your information is never sold to third parties.
• Information may be disclosed upon request by regulatory authorities.
• All data is encrypted with 256-bit SSL.

For more details, visit our Privacy Policy Read.

8 Responsible Betting

HBDD believes betting should be a form of entertainment, not a source of financial hardship. We encourage all users to bet responsibly.

Our responsible betting tools include:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Bet Limit: Set a maximum bet amount within a defined time period.
• Session Limit: Set a time limit on your daily betting sessions.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Take a short break.

If you or someone you know is struggling with a betting addiction, contact us immediately or visit our Responsible Gaming Visit the page.

9 Account Suspension & Closure

HBDD may temporarily suspend or permanently close an account under the following circumstances:

• In the event of a breach of terms.
• In cases where false or incomplete information has been provided.
• Engaging in any prohibited activity.
• Account inactive for an extended period (12 months or more).
• At the user's own request.

Users may also at any time HBDD You can contact support to request account closure. Any valid balance at the time of closure will be available for withdrawal, but any bonus balance will be forfeited.

10 Dispute Resolution Process

For any disputes or complaints, please contact our customer support team first. We aim to resolve all complaints within 48 hours.

Dispute Resolution Process:

1. Step 1: Submit a complaint via live chat or email to our support team.
2. Step 2: If your issue is not resolved by support, escalate it to a senior manager.
3. Step 3: Neutral mediation by mutual agreement of both parties.
4. Final Step: Filing a complaint with the relevant regulatory authority.

For disputes regarding betting outcomes HBDD's server logs will be considered final and conclusive evidence.

11 Policy on Changes to Terms

HBDD reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or an on-platform notification.

Updated Terms take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the revised Terms.

• Minor changes (such as spelling corrections or clarifications) may be made without prior notice.
• At least 7 days' notice will be given before any major policy changes.
• The date of the latest update will always be shown at the top of this page.

12 Contact & Support

If you have any questions or concerns about these Terms and Conditions, please get in touch with us:

• Email: support@hbdd.ws
• Live Chat: Live chat available on the platform (24/7)
• Help Center: Help Center page for answers to common questions.

Our support team operates entirely in Bengali and is available 24/7, every day of the week.